Hotel Management Resume Example & Writing Tips [2023]


This is a resume for an accomplished executive with a prestigious career in hotel management. This professional has worked at high-end hotels and has an impressive list of achievements. The writer used hybrid resume, placing all their accomplishments on page one before the experience section. This is a common way to accentuate a career with such incredible results.  The writer still chose to bullet point a few accomplishments in bullet points under their experience.

Combination / Hybrid


Alternate job titles: Hotel Director, Hospitality Manager, Director of Hospitality, Resort Manager

Image of Hotel Management Resume

hotel general manager hospitality director
hotel general manager hospitality resume Page 2



Associates Degree

Hotel Management Resume Example Introduction

Executive Summary for Hotel Management Resume

Accomplished and top-performing director with experience of over 15 years in directing all facets of hotel management, stimulating maximum levels of guest service and satisfaction, elevating profit margins, reducing operating expenses, and leading profit and loss operations in high growth and established corporate environments. Accelerated record of optimizing hotel performance, receiving numerous awards throughout career tenure, and leading all operational and fiscal activities. Demonstrated proficiency in fostering staff performance, delivering high-level customer services, attracting global customers, and aggressively enhancing hotel productivity. Demonstrated expertise in meeting and exceeding targets, leading cross-functional teams, identifying areas for growth, and streamlining processes. A diligent leader and resourceful team builder with robust skills in dealing effectively with all levels of organization, customers, and internal and external stakeholders.

Resume Statements & Sentences

Duties & Responsibilities

Attain optimal outcomes by devising and executing progressive operational SOP’s, training and incentive programs and delivering profitable consultancy services to management.

Maintained delivery of robust flow-thru annually by decreasing expenses by $1M and formulating and executing cost-effective strategies. Transformed residential building component administration to 3rd party administrator and directed RevPar Index leader in the market delivering 150+.

Ensured world-class opening of Trump International Rio De Janeiro by overseeing all operations, such as monitoring operations, instructing staff on best working practices, and maintaining comfortable environment.

Coordinated 1100 units with hybrid building model, such as +689 residential component, casino, retail space, office space, 369 unit condo hotel, (5) F&B Outlets, and 21K sq. ft. of meeting space.

Directed operational leadership of two Resorts, such as Oceanside Hotel Resort, Riviera Sands and Sunset Bay Hotel Resort.

Served as Territory Manager for all business development in the Americas for Miami Hotel Group properties including resorts in Acapulco and The Virgin Islands.


  • Earned top-level customer service scores within the Hilton Brand by providing personalized customer services and meeting and training staff on efficient delivery of customer services.
  • Amplified associate loyalty index from 78% in 2014 to 91% in 2017 by delivering remarkable support and services.
  • Earned certificate of excellence TripAdvisor “Top 25 Hotels in Panama” 2017 Condé Nast Reader’s Choice Awards “#3 Top Fifteen Hotels in the Caribbean & Central America” 2017 by enhancing hotel performance.
  • Propelled total revenues by 32% at Oceanside Hotel Resort and by 111% at Banyan Tree Cabo Marques in 24 months by leveraging successful business opportunities and generating new business leads.
  • Generated GOP by 5,400+% at Sunset Bay Hotel Resort and by 50% at Oceanside Hotel Resort in 24 months by delivering high-level customers services, offering better booking experience, and selling hotel products.
  • Accomplished highest internal audit and HR audit scores within the region by improving company existing process and recruiting highly skilled staff members.
  • Maximized market share from 106 REVPAR index in 2005 to 145 in 2010 by serving as a REVPAR Index leader. Achieved Hilton’s all green award in 2007 through realizing an all-green scorecard.
  • Accomplished actualized REVPAR growth of 11.5% for 2012 against 2011 by decreasing cancellation rate and executing different pricing strategies.
  • Realized year on year total revenue growth of 10% by increasing social media awareness and implementing revenue-generating strategies.

Areas of Expertise

Hotel Management Job Skills

  • Hotel Operations Management
  • Revenue & Profit Optimization
  • Business Development & Growth
  • Customer Service Hotel Management
  • Process & Performance Improvement
  • Cost Minimization & Control
  • Finance & Budget Optimization

Tailoring Your Resume to the Hotel Industry

Crafting a job application that caters to the hospitality sector requires careful attention to industry-specific details. When writing a hotel management resume, it’s important to tailor your application to the hotel industry. This means highlighting your experience in managing hotel operations, your knowledge of hotel operations, and your ability to work with guests.

Begin by reviewing job postings for hotel management positions. Look for common requirements and responsibilities, such as experience with managing front desk operations, knowledge of hotel software and systems, and the ability to manage staff and guest relations. Then, tailor your resume to emphasize your skills and experience in these areas. Use specific examples to demonstrate your abilities, such as successful management of a busy front desk or implementation of new guest satisfaction programs. By highlighting your industry-specific qualifications, you’ll make a stronger case for why you’re the right candidate for the job.

Highlighting Experience and Skills in Hotel Management

To effectively showcase your experience and skills, focus on highlighting specific achievements and using relevant keywords in your resume’s relevant experience and skills section. This section should be tailored to the hotel industry, highlighting any experience you have with hospitality, customer service, and management. Use bullet points to make the information easy to read and emphasize your accomplishments, such as increasing revenue or improving customer satisfaction scores.

When highlighting your skills, be sure to focus on those that are most relevant to the hotel industry. This may include skills such as communication, problem-solving, and attention to detail. Use specific examples to demonstrate how you have applied these skills in previous roles and how they have helped you succeed in the industry. By demonstrating your relevant experience and skills, you can make a strong case for why you are the right candidate for the job and increase your chances of being selected for an interview.

Using Strong Action Verbs and Quantifiable Results

Using strong action verbs and quantifiable results in your relevant experience and skills section can greatly enhance your resume and impress potential employers. Instead of using passive phrases like “responsible for” or “involved in,” use action verbs like “managed,” “implemented,” or “achieved.” These verbs demonstrate your ability to take initiative and get things done.

In addition to using strong action verbs, including quantifiable results can also make a big impact. Use specific numbers and statistics to demonstrate your accomplishments. For example, instead of saying “increased sales,” say “increased sales by 20% in the first quarter.” By including quantifiable results, you show employers that you have a track record of success and can bring measurable value to their organization.

Incorporating Keywords for Applicant Tracking Systems

If you want your application to stand out to potential employers, it’s important to incorporate relevant keywords that will help your resume get past applicant tracking systems. These systems are designed to scan resumes for specific keywords and phrases, and if your resume doesn’t contain enough of them, it may not even make it to the hiring manager’s desk. To ensure your resume is optimized for applicant tracking systems, start by carefully reviewing the job description and identifying the most important skills and qualifications. Then, make sure to incorporate those keywords throughout your resume, including in your summary, skills section, and job descriptions.

However, it’s important to use keywords strategically and not just sprinkle them throughout your resume haphazardly. Use them in context, and make sure they accurately reflect your skills and experience. Don’t try to game the system by stuffing your resume with irrelevant keywords, as this will only hurt your chances of getting hired. Finally, keep in mind that while applicant tracking systems are important, they are just one piece of the puzzle when it comes to landing a job. You still need to have a strong resume that showcases your skills and experience, as well as a compelling cover letter and impressive interview skills.

Formatting and Design Tips for a Professional Look

Want to make a lasting impression on potential employers? Ensure your resume exudes professionalism with these formatting and design tricks. First, choose a clean and simple layout that is easy to read. Use a standard font such as Times New Roman or Arial and keep the font size between 10-12 points. Use bullet points to break up large chunks of text and make sure there is enough white space to make the document visually appealing.

Next, make sure to use consistent formatting throughout the document. This includes using the same font, font size, and bullet style. Use bold or italic font sparingly to highlight important information such as job titles or key achievements. Finally, always save your document as a PDF to ensure that the formatting stays intact when the document is opened on a different computer. By following these formatting and design tips, your hotel management resume will stand out and make a great first impression on potential employers.

Frequently Asked Questions

Should I include a photo on my hotel management resume?

It is generally not recommended to include a photo on your hotel management resume. This is because it could potentially lead to discrimination based on appearance. Employers are interested in your skills, experience, and qualifications, not your physical appearance. In addition, including a photo takes up valuable space that could be used to highlight your relevant work experience and achievements. Therefore, it is best to focus on presenting yourself in the most professional manner possible, without including a photo.

How far back should I go in my employment history on my hotel management resume?

When deciding on how far back to go in your employment history on a hotel management resume, you should consider relevance and experience. If a past job is not related to the position you are applying for or was a long time ago, it may be best to exclude it. However, if the job provided valuable skills or experience that can be applied to the current position, it’s worth including. Generally, it’s recommended to include the past 10-15 years of employment history on a resume. This allows for a comprehensive overview of your experience without overwhelming the reader with unnecessary information.

Is it necessary to include references on my hotel management resume?

It is not necessary to include references on your hotel management resume. While having strong references can certainly boost your credibility as a candidate, it is more appropriate to provide them upon request. Including them on your resume may take up valuable space and distract from the more important information about your qualifications and experience. Instead, focus on highlighting your skills and achievements in the field of hotel management, and be prepared to provide references when asked.

How can I stand out from other hotel management candidates on my resume?

To stand out from other hotel management candidates on your resume, it’s important to highlight your unique skills and experiences. Focus on specific achievements and results that demonstrate your ability to successfully manage a hotel, such as increasing revenue or improving guest satisfaction ratings. Additionally, make sure to tailor your resume to the specific job you’re applying for, highlighting relevant skills and experiences that match the job description. Finally, consider adding a personal touch by including a brief summary or objective statement that showcases your passion for the hospitality industry. By following these tips, you can increase your chances of standing out from other candidates and landing your dream job in hotel management.

Can I include personal interests or hobbies on my hotel management resume to show my personality?

It’s not uncommon for job seekers to wonder whether they should include personal interests or hobbies on their resume to showcase their personality. However, in the case of a hotel management resume, it’s generally best to stick to professional experience and qualifications. Including personal interests may come across as irrelevant or unprofessional, and could potentially distract from the important information that hiring managers are looking for. Instead, focus on highlighting your skills and experience in the hospitality industry, and tailor your resume to the specific job you’re applying for.

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