Operations Manager Job Description

The operations manager job description can be used by professionals building a resume for jobs that involve oversight for company operations. The operations manager is responsible for ensuring that the daily operations of a business run smoothly and efficiently. They oversee the various departments within an organization and work to improve processes and procedures to increase productivity and reduce costs. Below are common job duties and job skills required for an operations manager, as well as requirements for the role.

Alternate job titles:

Director of Operations, Operational Manager, Plant Operations Manager, Ops Manager

Common Job Duties - Operations Manager

Statements of Responsibility

– Oversee day-to-day operations of the organization
– Develop and implement operational procedures and policies.
– Monitor and analyze key performance indicators (KPIs) to ensure the business is meeting its goals.
– Develop and maintain relationships with suppliers and vendors.
– Manage inventory and ensure that all products are in stock and available for sale.
– Develop and manage budgets for the various departments within the organization.
– Coordinate with other departments to ensure that all processes are streamlined and efficient.
– Develop and implementing strategies to improve efficiency and productivity.
– Ensure compliance with all legal and regulatory requirements.
– Develop and implement training programs for employees to improve skills and increase productivity.
– Manage and lead a team of employees.
– Ensure customer satisfaction and handling customer complaints
– Identify areas for improvement and implement strategies to increase efficiency and reduce costs.
– Managing inventory and supply chain functions
– Coordinating with other departments and stakeholders
– Analyze data and making data-driven decisions
– Ensure workplace safety and security
– Manage projects and ensuring deadlines are met
– Conduct performance evaluations for staff members
– Develop and maintain positive relationships with partners and vendors.

Common Job Skills - Operations Manager Job Description

Statements of Expertise

– Strong communication and leadership skills.
– Analytical and problem-solving skills.
– Strategic planning and decision-making abilities.
– Strong organizational and time-management skills.
– Ability to work well under pressure and meet tight deadlines.
– Financial management and budgeting skills.
– Proficiency in using computer software, including spreadsheets and databases.
– Excellent attention to detail.
– Knowledge of industry regulations and best practices.
– Ability to adapt to changing circumstances and develop creative solutions.

Operations Manager Job Requirements

Experience Required

– Bachelor’s degree in a related field, such as business administration, operations management, or supply chain management.
– Previous experience in a managerial role, ideally within the same industry.
– Proven track record of improving operational processes and procedures.
– Excellent communication and leadership skills.
– Strong analytical and problem-solving abilities.
– Ability to work well in a team environment and motivate employees to achieve their best work.

Operations Manager Jobs - Who Employs?

Description of Company

An Operations Manager is typically employed by a company that specializes in manufacturing, logistics, retail, hospitality, or any other industry that requires management of day-to-day operations. The role of an Operations Manager is to oversee the operations of the company, ensuring that resources and processes are effectively used to achieve business objectives. They are responsible for managing teams, coordinating activities, optimizing processes, ensuring quality control, and implementing strategies to improve efficiency and productivity. Companies that require Operations Managers include multinational corporations, small businesses, government agencies, and non-profit organizations.