Quality Assurance Job Description

The Quality Assurance job description is for a professional that ensures products and services meet a certain level of quality standards. They are tasked with developing and implementing quality control procedures, monitoring production processes, and performing audits to ensure compliance with regulations and industry standards. Their job is to identify any defects or deficiencies in products or services and recommend corrective actions to improve the quality. They work closely with production teams, suppliers, and other stakeholders to ensure that quality standards are met throughout the supply chain. Ultimately, the goal of a Quality Assurance professional is to ensure customer satisfaction by delivering high-quality products and services that meet or exceed customer expectations.

Alternate job titles:

Quality Control Specialist, Quality Management Coordinator, Compliance Coordinator, Quality Inspector, Process Improvement Specialist, Quality Analyst, Quality Assurance Inspector, Quality Assurance Coordinator, Quality Auditor, Quality Assurance Technician

Common Job Duties - Quality Assurance

Statements of Responsibility

– Develop and implement quality control plans
– Conduct quality audits and inspections
– Identify and report non-conformances
– Collaborate with production teams to resolve quality issues
– Analyze data to identify trends and improve processes
– Develop and maintain quality documentation
– Train employees on quality standards and procedures
– Conduct root cause analysis and corrective actions
– Ensure compliance with regulatory standards
– Monitor and report on product and process performance
– Review and approve production and engineering changes
– Develop and maintain supplier quality programs
– Conduct supplier audits and evaluations
– Participate in new product development and launch activities
– Conduct risk assessments and mitigation activities
– Develop and maintain quality metrics and KPIs
– Participate in continuous improvement initiatives
– Provide leadership and guidance to quality team members
– Manage and maintain quality-related databases and systems
– Maintain and improve quality-related certifications
– Manage and maintain calibration programs
– Develop and maintain test protocols and procedures
– Ensure proper handling and storage of products
– Conduct customer complaint investigations
– Coordinate and participate in customer audits
– Develop and maintain internal audit programs
– Provide quality-related training to customers and suppliers
– Assist with regulatory and customer inspections
– Develop and maintain quality-related budgets and forecasts
– Manage and maintain quality-related software systems.

Common Job Skills - Quality Assurance Job Description

Statements of Expertise

– Ability to identify and analyze quality issues and provide solutions
– Knowledge of industry standards and regulations
– Strong attention to detail and ability to spot errors
– Excellent communication skills for collaborating with colleagues and stakeholders
– Proficiency in quality assurance software and tools
– Ability to write and execute test plans and test cases
– Understanding of statistical analysis and data interpretation
– Ability to train and mentor team members
– Experience with root cause analysis and corrective action processes
– Strong organizational skills for managing multiple projects and deadlines
– Familiarity with quality control processes and procedures
– Ability to work independently and with a team
– Flexibility and adaptability to changing priorities
– Strong problem-solving and critical thinking skills
– Comfortable working in a fast-paced environment with tight deadlines.

Quality Assurance Job Requirements

Experience Required

1. Knowledge of quality assurance principles and methodologies
2. Experience in software testing and quality assurance (3-5 years)
3. Strong analytical and problem-solving skills
4. Excellent communication and interpersonal skills
5. Ability to work in a team environment
6. Proficiency in industry-standard quality assurance tools and technologies
7. Knowledge of software development life cycle (SDLC) and agile methodologies
8. Attention to detail and ability to prioritize tasks
9. Bachelor’s degree in computer science, engineering, or related field
10. Professional certification in quality assurance (e.g. Certified Software Quality Analyst (CSQA)) is a plus.

Quality Assurance Jobs - Who Employs?

Description of Company

A Quality Assurance (QA) professional can be employed by any company that produces goods or services. QA professionals ensure that the products or services meet the required quality standards before they are released to the market. Some of the industries that commonly employ QA professionals include manufacturing, software development, healthcare, food and beverage, and pharmaceuticals.