Retail Cashier Job Description

The retail cashier job description can be used by anyone with experience working as a cashier in a store. It can also be helpful for anyone that has experience working in any retail position.  A retail cashier is responsible for handling financial transactions between customers and the store. They must accurately scan and enter items into the cash register, and provide customers with the correct change. Cashiers must also be knowledgeable about the products sold in the store, as they are often called upon to answer customer questions and assist with purchases. In addition, cashiers are responsible for maintaining a clean and organized checkout area, as well as restocking items as needed. You need to demonstrate to potential hiring managers that you are careful, rarely make mistakes and can be trusted handling money.

Alternate job titles:

Retail Cashier, Store Clerk, Administrative Cashier, Shop Clerk

Common Job Duties - Retail Cashier

Statements of Responsibility

– Greets customers, including answering phones and directing customer inquiries to appropriate party.
– Handles cash transactions between customer and retail store.
– Answers routine billing questions/issues from customers.
– Receives and processes all payments according to standard procedures.
– Scan products, operate scanning equipment and fix scanning issues.
– Processes credit and debit cards, helping customers use processing equipment.
– Counts money back to customer in an accurate and concise manner.
– Assists in the opening and closing of a retail location, including cash handling and deposits.
– Informs customers about services available and assesses customer needs.
– Examine products being purchased for damages and price accuracy.
– Coordinate with retail staff for product inquiries and price checks.
– Process receipts and in store coupons for customers.
– Resolve escalated issues with angry customers.
– Train and sometimes supervise new cashiers or retail workers.
– Assists in the maintenance of storefront and retail displays.
– Help stock shelves in proximity of the cash register.
– Completes, processes, and maintains applicable paperwork and records.
– Count the cash in the drawer at the end of the day, ensuring cash equals receipts.
– Performs daily, weekly and monthly audits of cash intake or cash drawers.

Common Job Skills - Retail Cashier Job Description

Statements of Expertise

– Excellent oral and written communication skills
– Must be able to speak clearly
– Detail oriented and highly observant
– Precise accuracy with money counting
– Very customer oriented with a good attitude
– Ability to prioritize tasks and process multiple tasks simultaneously
– Possesses strong mathematical skills
– Understanding of basic statistics
– Cash handling experience preferred
– Friendly with integrity and sincerity
– Ability to stay positive in high stress situations.
– Proven good customer service background
– Maintains professional demeanor

Retail Cashier Job Requirements

Experience Required

– 6 months-2 years minimum of customer service or sales experience
– Track record of honesty and loyalty
– Experience in a position that required trust
– Minimum: High School Diploma or equivalency
– Preferred: Associates Degree

Retail Cashier Jobs - Who Employs?

Description of Company

Any company that takes cash for their products will hire a retail cashier.  Any shop, department store, sporting goods stores and other retail companies. Overall, the retail cashier plays a critical role in ensuring a positive customer experience and the financial success of the retail company.

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