Receptionist Job Description

The receptionist job description is helpful for building resume statements when seeking jobs in this field.  A receptionist is responsible for managing the front desk of a business or organization. This role requires excellent communication skills, as receptionists are often the first point of contact for visitors and clients. They greet guests, answer phone calls, and direct inquiries to the appropriate department or individual. In addition to administrative duties such as scheduling appointments and maintaining records, receptionists may also assist with basic clerical tasks such as filing and data entry. Overall, the receptionist plays a critical role in creating a positive first impression for visitors and ensuring the smooth operation of the office.

Alternate job titles:

Secretary, Reception Manager

Common Job Duties - Receptionist

Statements of Responsibility

– Greeting and welcoming visitors
– Answering phone calls and directing them to the appropriate person or department
– Scheduling appointments and meetings
– Responding to emails and other correspondence
– Maintaining a clean and organized reception area
– Handling incoming and outgoing mail and packages
– Providing general information to visitors and clients
– Keeping track of office supplies and ordering new ones as needed
– Filing and maintaining records and documents
– Managing the appointment calendar for executives and managers
– Coordinating travel arrangements for employees
– Assisting with basic administrative tasks, such as data entry and filing
– Handling customer complaints and inquiries
– Performing basic bookkeeping tasks, such as preparing invoices and collecting payments
– Liaising with other departments and teams within the organization.

Common Job Skills - Receptionist Job Description

Statements of Expertise

– Strong organizational skills
– Proficient in Microsoft Office applications
– Ability to multitask
– Customer service oriented
– Professional demeanor
– Attention to detail
– Ability to work in a fast-paced environment
– Problem-solving skills
– Ability to maintain confidentiality

Receptionist Job Requirements

Experience Required

– High school diploma or equivalent
– 1-2 years of experience in a receptionist or administrative role
– Proficiency in Microsoft Office and other relevant software
– Excellent communication and interpersonal skills
– Ability to handle multiple tasks and prioritize effectively

Receptionist Jobs - Who Employs?

Description of Company

A receptionist can be employed by almost every company, but commonly are found at:

1. Corporate offices
2. Law firms
3. Medical clinics and hospitals
4. Hotels and resorts
5. Educational institutions
6. Non-profit organizations
7. Government agencies
8. Salons and spas
9. Retail stores
10. Real estate companies.

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